Hmis2 Privacy Policy — Your Personal Data Protection
Hmis2 takes the privacy of every user seriously. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Effective date: 1 January 2026. This policy applies to all registered users and visitors of the hmis2 platform in Malaysia.
Information We Collect
When you register and use the hmis2 platform, we collect several categories of information to ensure our services run smoothly and securely. This includes:
Your full name, email address, phone number, date of birth, and encrypted password as provided during registration or profile updates.
Details related to MYR deposits and withdrawals, including your chosen payment method. We do not store full card numbers directly.
Device type, operating system, browser version, IP address, and language settings are used to ensure optimal display and to detect suspicious activity.
In-platform activity records — such as games played, bets placed, session duration, and account setting preferences — are logged for service improvement purposes.
How Your Information Is Used
Hmis2 uses the information collected solely for purposes related to delivering and improving services to users in Malaysia. The primary purposes are:
- Identity verification and account security — to ensure that only the legitimate account owner can gain access.
- Financial transaction processing — processing MYR deposits and withdrawals securely and promptly.
- Customer support — enabling our team to assist you more effectively when you reach out via email or other support channels.
- Legal compliance — meeting legal obligations related to anti-money laundering and consumer protection requirements applicable in Malaysia.
- Platform improvements — analysing aggregated usage patterns to improve platform performance, interface, and overall user experience.
- Account-related communications — sending important notifications about account security, policy changes, or relevant service updates.
Hmis2 will not use your data for third-party advertising without your prior consent.
Use of Cookies and Activity Tracking
The hmis2 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device by your web browser; they help us recognise you on return visits and remember your preferences.
Hmis2 uses three categories of cookies:
- Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance cookies — anonymously collects information about how you use the platform, helping us identify technical issues and improve page speed.
- Functional cookies — saving your preferences such as interface language and display settings so you don't have to reconfigure them each time you log in.
You can manage or delete cookies at any time through your web browser settings. However, disabling essential cookies may affect your login functionality and session security on the hmis2 platform.
Data Storage, Security & Information Sharing
All personal data of hmis2 users is stored on servers protected by SSL encryption protocols. This ensures that information transmitted between your device and our servers cannot be intercepted or read by unauthorised parties during data transfer.
We maintain strict internal access controls — only hmis2 staff who require access to your data to carry out their authorised service duties are permitted to do so, and all access is logged for audit purposes.
Third-Party Sharing
Hmis2 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- With payment service providers who process your MYR transactions, subject to binding confidentiality agreements.
- With the relevant authorities in Malaysia where required by law or a valid court order.
- In the event of a business merger, where users will be notified in advance before any data transfer takes place.
Your Rights as a User and How to Contact Us
As an hmis2 user, you have the following rights regarding your personal data, in line with applicable data protection principles in Malaysia:
You may request a copy of the personal information we hold about you at any time.
You have the right to request corrections to any information that is inaccurate or incomplete.
Under certain circumstances, you may request the deletion of your personal data from our systems.
To exercise any of the above rights, or if you have any questions about this Privacy Policy, please contact the hmis2 team by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Changes to This Privacy Policy
Hmis2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via their registered email or in-platform notifications. We encourage you to review this page periodically to stay informed about how we protect your information. If you have further questions, our FAQ page provides helpful guidance in Bahasa Melayu.
Your Data Is Safe with hmis2
Register with confidence — all your personal information and MYR transactions are protected by our latest security systems.